Phillip Van Hooser, MBA, CSP, CPAE

Knowing how to communicate is a huge factor in leadership and organizational success. A leader’s ability to communicate impacts all facets of business operations – bottom line issues like: sales and production  – customer and employee relationships – productivity, cost reduction and profitability. For leaders who need help with their communication skills, this presentation reveals six commonsense strategies that help them immediately improve the results of their communications efforts.

This program is perfect for:

• All staff levels
• Emerging leaders, high potentials transitioning to leadership
• Managers, teams struggling with conflict, confrontation issues
• Customer service teams

Participants will learn how to:

• Reduce conflict and improve team relations by building trust and respect.
• Deliver difficult or sensitive messages with tact.
• Repair damaged relationships by reining in “brutal honesty.”
• Rebuild the believability quotient when truthfulness hasn’t always been practiced.
• Improve employee morale and job satisfaction through improved listening skills.

Emerging leaders, mid-level managers and executives – any leader who is feeling the pressure to perform – needs to know the essential, yet often, unspoken ground rules of building cohesive leadership relationships. For those who need a dose of reality and practicality, this keynote reveals leadership strategies that propel managers into respected, integrity-based leaders – leaders with staying power – leaders who can perform at ever-increasing levels of responsibility.

This program is perfect for:

• Emerging leaders, high potentials transitioning to leadership
• Managers struggling with soft skills
• Leadership teams preparing for succession or culture change
• Millennials leading those senior to them

The audience will leave with strategies for:

• how to motivate — not manipulate — to get results
• how to communicate with honesty, integrity & confidentiality
• how to earn the respect of those they lead
• how to manage fear and change
• how to take responsibility and be accountable.

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Each day, employees, managers, executives and leaders at all levels – regardless the industry – make choices that speak volumes about their professionalism. Choices and actions that either say, “I am a professional” or “I think I am good enough to get by.” If the “good enough” mentality is costing your organization money, market share, and reputation, this presentation offers solid practices that will set your team apart from the competition!

This program is perfect for:

• All organizational levels
• Emerging leaders, high potentials transitioning to leadership
• Sales and customer service teams

The audience will learn:

• The value of guarding one’s reputation
• How to solve problems rather than assign blame
• Why integrity cannot be compromised and how to protect it
• How to reverse the negative habits of whining and whispering
• The personal and professional costs of immoral, unethical choices.

“Trying not to change is like trying not to breathe — if you succeed, you die.”

Leaders at every organizational level know change is inevitable and never-ending. It’s an all-encompassing reality that doesn’t go away. For those leading the charge, future success rides on a sound approach to embrace change, guide transition and energize transformation.

For organizations seeking the best outcome, this keynote is a realistic look at successfully managing change. It is drawn from Phil’s professional experiences spanning four decades of work with hundreds of organizations, large and small.  And thousands of leaders — prepared and struggling — during extended periods of change, transition and transformation — including his own!

For leaders, this presentation will reveal the real-world lessons for successful change, transition and transformation including:

·       The characteristics of change that impact your organization

·       4 truths impacting change for your people

·       The relationship between change and transition

·       Key steps to successfully lead transformation

This program is perfect for:

·       All staff levels

·       Leaders charged with guiding people, projects and processes through organizational change

More than any other issue, leaders struggle with how to motivate employee performance – yes, the performance of Millennials, but also the performance of other generational employee groups. Whether it’s Millennials, Baby Boomers GenXers or the up-and-coming GenZers you’re working with, learn the methods that really motivate individual employee performance long-term.

This program is perfect for:

• ​Managers of Millennial employees
• Emerging leaders and those leading employees senior to them
• Leaders, managers of organizations implementing succession plans

Participants will:

• ​Learn the secrets to communicating with Baby Boomers, GenXers, Millennials or GenZs
• Learn two truths about motivation that apply to all generational groups
• Know five clues to an employee’s level of motivation
• Discover practical steps to learn what motivates each employee

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Leaders don’t generally intend to make poor decisions. Leaders struggle with decision making for one primary reason-they’ve never learned a solid process for smart decision making. Drawing on lessons from training as a professional baseball umpire, Phil Van Hooser presents a visual anchor and repeatable method leaders can use to make smart decisions.

This program is perfect for:

• ​Emerging leaders, high potentials transitioning into leadership
• Decision makers at all organizational levels

Participants will:

• Learn the key elements of risk impacting decision making
• Get tips for avoiding emotional decisions
• Understand factors affecting how and when to make a decision
• Leave with a step-by-step process for making better decisions.