Tim Frank Andersen

The Coronavirus has changed our world extremely fast.

The restrictions worldwide have led to fast changes in human behaviour and new digital initiatives and implementations which under normal circumstances would have taken years to implement.

We´re in the midst of the largest live experiment ever and digital technologies are playing a major and central role. This will have deep ramifications and consequences once we get to the other side of the crisis.

While these are definitely sad times, it still makes sense to begin to envision which breakthroughs and digital disruptions this crisis will lead to. Because the technologies that we all feared as the big disrupters are now what ties us all together and make it possible for most of us to continue working.

In this Keynote I talk about the digital areas I think will be accelerated and irreversibly changed forever and how this lead to new business opportunities. I address what companies need to do in order to utilise the new digital possibilities and get back on track.

We find ourselves in a time where virtually all industries are being affected by new technologies and increasing digitization.

This is radically changing the market conditions for most businesses and industries.

That leads to an imperative need to understand which technologies are relevant and how they are affecting the company´s reality:

• Why is it happening right now and what is the cause of this upheaval?

• What are the key technologies to impact our industry?

• What can we expect from the next 5-10 years of digital development?

• How do we as a company kick-start the internal process of digitally equipping our self both in the short and long team?

• How do we create the right kind of digital leadership between management and the board?

These are some of the key questions that will be addressed through cases and examples in this keynote.

Users today expect world class digital experiences across all channels, and their tolerance for clunky interfaces are close to zero.

Never has it been more important to ease the way for your customers and get as close to a transparent and friction-less user interface as possible.

• So how do you do it?

• What are the world-Class examples of friction-less onboarding and transactional solutions?

• How will interfaces change in the future?

• How do we measure the financial effect of working professional with design and UX?

Learn the dos and don’ts from some of the best cases out there and how to capitalize on the right user journey.

It´s 2020 and we have 10 years left to solve the 17 UN Sustainable Development Goals.

This will only happen through an extensive use of digitalization and new technological breakthroughs. Luckily a series of new technologies have the potential to make a big impact and to create new business value for companies that understand to seize the opportunity.

But technology is also creating new challenges. The amount of energy consumed by digital platforms, the development within E-commerce and the tremendous use of smartphones are things we have to deal with.

Big Data, AI and our increased use of digital services and social platforms is changing the ethical rules that we live by. So, we need to take a stronger stand at what we will accept in order to create the world we actually want to live in.

What are we willing to sacrifice in order to be sustainable and how do companies develop the winning products and services of a sustainable future? That is some of the questions that this keynote addresses.